About Us

Custom House Workers’ Co-operative started in response to a local problem: not enough stable jobs for local people. On the other side, local company/building owners were telling us that big cleaning companies were expensive and the turnover of staff was too high, making the service unreliable. We put our heads together and came up with a solution: a worker owned cleaning business that can guarantee stability, honesty and most importantly a fair price for both worker and client.

Ethical Approach

We are proud to be a Worker’s Co-operative; all of our workers co-own the business, so our workers take extra care and pride in their work. By being a co-operative we are part of a successful business model with a strong set of values, in keeping with companies such as the John Lewis Partnership. We care for our customers, workers and our wider impact on the environment.

It is important to us to live up to our values, so we use green products where possible, we pay our workers the Living Wage, and we ensure that our customers get the best value for money.

Our guarantee

All our contracts are closely monitored and you will be provided with a point of contact and regular audits by our management team. We are committed to ensuring consistent quality of service and we guarantee that we will be dependable, honest and professional.

Our cleaners are all experienced and trained in the most up to date cleaning techniques. They are fully CoSHH and Health & Safety qualified and are committed to delivering a flawless service. You can relax knowing that the responsibility of cleaning your building is in our safe hands!


We are based in Custom House, Newham, London, so have great public transport and road links. We are ideally placed to reach all of London and South West Essex